退款政策

We want you to love your MystPower crystals. If you're not completely satisfied, we're here to help.

Returns We accept returns within 30 days of delivery. Items must be unused, undamaged, and in their original packaging.

Refunds Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

• Items damaged due to misuse
• Items without original packaging
• Final sale items

How to Initiate a Return Please contact us at chenbocheng0314@gmail.com with your order number and reason for return. We will provide return instructions within 1–2 business days.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.